Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with Furmello. We are committed to delivering your orders in a timely and efficient manner.
Order Processing
Orders are typically processed within 1–5 business days after payment has been successfully completed. Orders are not processed or shipped on weekends or public holidays.
After processing, you will receive a confirmation email with your order details.
Shipping Time
Estimated delivery time to customers in the United States is typically 7–15 business days, depending on the shipping carrier, destination, and product availability.
Please note that shipping times are estimates and may vary due to high demand, holidays, customs inspections, or other unforeseen circumstances.
International Fulfillment
Some products may be shipped directly from our international suppliers or fulfillment partners. Because of this, your order may arrive in separate packages and shipping times may vary.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email so you can monitor the status of your delivery.
Please allow 3–5 business days for tracking information to update after receiving your shipping confirmation.
Shipping Delays
While we work with reliable shipping partners, Furmello is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Missing Packages
If your order has not arrived within 30 days from the shipping date, please contact us so we can investigate the issue and assist you.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
support@furmello.com